Privacy Policy


To make this document easier to read, we’re going to use some shorthand throughout. For example, when we say “JFYMO” or “the Platform” we’re talking about the online learning experience described and accessible at The Platform is intended for use by Youth Leaders and others wishing to learn more about youth ministry or just going deeper with Jesus and use of the Platform requires creating an account. Unregistered users that are merely browsing the Platform are called “Visitors” and they will not have access to the actual learning experience. When we refer to both in this policy, we’ll use the term “you.” In using the Platform, Members are able to participate in an innovative online learning experience from their phone, tablet, or computer.”

Accepting the Terms

Please read this Privacy Policy carefully because it discusses if and how we will collect, use, share, and process your personal information. By accessing the Platform, you agree to this Privacy Policy and its terms and consent to having your data transferred to and processed in the United States. Your use of the Platform is also governed by our Terms of Use. Please read those terms carefully as well. We welcome any questions or comments you may have about this Privacy Policy and our privacy practices. If you have any questions or comments, you may contact us at: Reach Out Youth Ministries, 700 Parker Square, Suite 220, Flower Mound, TX 75028 or

How We Use Your Information

We do not share your personal data with or sell to any third-party advertisers or ad networks for their advertising purposes. We use data that we may collect about you or that you provide to us, including any personal information, as follows:

1. To provide you access to the Platform.

2. As described in this Privacy Policy;

3. To fulfill any other purpose for which you provide it;

4. To carry out our obligations and enforce our rights under this Privacy Policy and our Terms of Use;

5. In any other way we may describe when you provide the information;

6. For any other purpose with your consent.

Your ability to access the Platform is not contingent on your providing us with your personal information, and you may decline to submit personal information to us, however, that will inhibit us from providing you the learning experience and/or functionality.


Facilitating Your Use of the Platform

We use your personal data like email or church name to authorize your access to the JFYM Online Platform.


We may contact you through email or other media to relay Platform updates and news messages. You may unsubscribe from these messages via the unsubscribe link in emails providing these messages; however, if you unsubscribe, you may miss out on important account updates that could impact your access to the site.

Service-Related Messages

We may use your information to contact you about account, security, legal, and other service-related issues. We will do this through in-app notifications, email, or other channels. Please be aware that you cannot opt-out of receiving service messages (an example is a password reset email) from us, including security and legal notices.

Security and Technical Issues

We use the data (which can include your communications) to investigate, respond to and resolve complaints, legal, security and technical issues concerning the Platform. We use your data and communications if we think it is necessary for security purposes or to investigate possible fraud or violations of law or our Terms of Use or this Privacy Policy and/or attempts to harm others.


Information We Collect and How We Collect It

Information You Provide to Us

You do need to become a participant and create a Platform account to create and administer your experience via the Platform. To create an account and provide certain information such as your email and the state or country in which you are located. This information is collected, stored and used by Reach Out to facilitate your use of the Platform, maintain the security of your information, and for our other legitimate business purposes.

Sensitive Data

We do not require that you provide sensitive data such as, race, ethnicity, philosophical beliefs, or physical or mental health to create or maintain a Platform account or to use the learning experience. It is your choice whether to provide such sensitive information

should it be an option to do so. If you choose to provide any sensitive information, it may be used by Reach Out to create a more personalized or efficient Platform experience like other non-sensitive information you provide. In any event, Reach Out will only process sensitive data provided to us for Reach Out’s legitimate activities on your behalf and will not disclose this information. We will maintain your information subject to appropriate safeguards discussed in this policy and otherwise provided by Reach Out. Should you have any questions, feel free to contact us at

Posts and Contributions

Please keep in mind that if you disclose personal information in a public manner whether through chat postings, social media, message boards, or other public online forums, this information may be collected and used by others. User Contributions are posted and transmitted at the contributor’s sole risk. We cannot control the actions of other users or third parties with whom you choose to share User Contributions. Therefore, we cannot and do not guarantee that User Contributions will not be viewed by unauthorized persons, nor do we accept any liability associated with User Contributions.

Automatic Data Collection Technologies

Service Use. We log usage data when you use the Platform, including when you view or click on content, browser type, browser language, perform a search or request, the date and time of your request, install an update, seek new functionality, or use one or more tools offered through the Platform. We use logins, device information, internet protocol (“IP”) addresses, and cookies and similar technologies to identify and log use.

Cookies and Other Similar Technologies. We use cookies and similar technologies (for example, web beacons, pixels, tags, and device identifiers) to recognize you and/or your device(s) on, off, and across the different applications of the Platform. Cookies and similar technologies help to facilitate the best possible user experience of the Platform as they allow us to recognize and maintain user preferences from session to session, help us keep accounts safe, and generally improve the functionality of the products and services offered through the Platform. They also help us ensure that Member information is used in association with the correct Member account. Importantly, we do not use cookies or similar technologies to facilitate interest-based ads from third parties.

Although most internet browsers accept cookies and the like by default, you can control these types of technology through your browser settings and similar tools and agree to refuse all cookies altogether. If you refuse to accept cookies and similar technologies by activating the appropriate setting on your browser or smartphone, you may be unable to access certain parts of the Platform, prohibiting us from delivering the full capability of the Platform and preventing the use of certain features and services that require these technologies. By agreeing to our Privacy Policy, you agree to the use of cookies and similar technologies as described in this policy. If you use the Platform without changing your browser or device settings to disable cookies, we’ll assume that you consent to receive all cookies provided through the Platform.

Device ID and Location

When you access or leave the Platform, we may receive the URL of both the site you came from and the one you go to next. We may also get information about your IP address, proxy server, operating system, web browser and add-ons, device identifier and features, and/or ISP or your mobile carrier. We may also receive data from your devices and networks, including location data. If you use the Platform from a mobile device, that device may send us data about your device and GPS location based on your phone settings and access you have granted to the Platform.

We use this information to provide an efficient Platform experience for you and to communicate with you more effectively. The information is also collected to determine the aggregate number of unique devices using the Platform and/or parts of the Platform, track total usage, and analyze usage data to improve Platform functionality for all Members and Visitors. We may combine this information with information from third parties to provide you with a better experience and to improve the quality of our service.

We do not share any of your personally identifiable information along with your device identification or location without your explicit permission. However, we may automatically collect certain details of your use of the Platform, including traffic data, location data, logs, and other communication data and the resources that you access and use on or through the Platform. We may collect information about your computer and mobile device and internet connection, including the mobile device’s unique device identifier, IP address, operating system, browser type, and mobile network information. If you do not want us to collect this information you should cease use of the Platform.

Your Communications Directly to Us. We collect information about you when you send, receive, or engage with messages with us, including when you submit personal information or requests by emailing We retain those communications to process your inquiries, respond to your requests, and improve our services.

Third-party Information Collection

This Privacy Policy applies only to the JFYM Online Platform. Please keep in mind that the Platform may contain links to other websites or apps that are owned and operated by third parties. You are responsible for reviewing the privacy statements and policies of those other websites you choose to link to or from the Platform, so that you can understand how those websites collect, use and store your information.

Reach Out cannot regulate other sites, content, or applications linked or provided from within the Platform and our various web sites and services. Some content or applications, including partner offers, on or in Platform properties may be served by third-parties, including content providers, application providers, analytics companies,

your mobile device manufacturer, and your mobile service provider. These other sites may place their own cookies or other files on your computer, collect data or solicit personal information from you. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites, apps, and other online services. They may use this information to provide you with interest-based (behavioral) targeted content. We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about targeted content, you should contact the responsible provider directly.


Disclosure of Your Information

Disclosure on Your Behalf

We may disclose personal information that we collect, or you provide as described in this Privacy Policy to fulfill our obligations under our Terms of Use, the purpose for which you provide it, for any other purpose you request when you provide the information, or for any other purpose for which we have your consent.

Disclosure by You

When information is shared through the Platform, that information is viewable by you.

Internal Disclosure

We may share personal data received through the Platform internally within Reach Out to help combine the personal information covered across the different aspects of the Platform and our other products and services to help provide services to you in a manner that is personalized and useful to you and others. For example, we can personalize potential services to recommend to you using cookies or similar technologies that track what functionality you have already opted to receive.

Legal Process

It is possible that we will need to disclose information collected through the Platform when required by law, subpoena, or other legal process or if we have a good faith belief that disclosure is reasonably necessary to (1) investigate, prevent, or take action regarding suspected or actual illegal activities or to assist government enforcement agencies; (2) enforce our agreements with you; (3) investigate and defend ourselves against any third-party claims or allegations; (4) protect the security or integrity of the Platform; or (5) exercise or protect the rights and safety of Reach Out. We attempt to notify Members about legal demands for their personal data and the personal data of users of Member Websites when appropriate in our judgment, unless prohibited by law or court order or when the request is an emergency. We may dispute such demands when we believe, in our discretion, that the requests are overboard, vague, or lack proper authority, but we do not promise to challenge every demand.


Your Rights to Deleting, Accessing and Correcting Your Information

For personal data that we have about you, have the following rights:

· Deletion: You may ask us to erase or delete all or some of the personal data we have about you. Please note that doing so may limit the ability to use certain functionality of the Platform. Please note that an email address is required to have a Member account.

· Correction/Modification: You may edit some of the personal data associated with accounts on the Platform or ask us to change, update, or fix that data in certain cases, including if it’s inaccurate.

· Object to, or Limit or Restrict, Use of Data: You can ask us to stop using all or some of the personal data we have about you (for example, if you have no legal basis to keep using it) or to limit our use of it (for example, if we come to believe that personal data is inaccurate or unlawfully held).

· Right to Access and/or Take Your Data: You can ask us for a copy of the personal data of you that has been provided to us.

To make these or any other requests with respect to your personal information, you may send us an e-mail to . You may also contact us at: Reach Out Youth Solutions, PO Box 270836, Flower Mound, TX 75027. We ask that individuals making requests identify themselves and identify the information requested to be accessed, corrected or removed before we process any requests. We may decline to process requests if we cannot verify the requestor’s identity, if we believe the request will jeopardize the privacy of others, if we believe the change would violate any law or legal requirement or cause the information to be incorrect, or for a similar legitimate purpose. In any case, where we provide information access, deletion or correction, we perform this service free of charge, except if doing so would require a disproportionate effort.

If you choose to close your account or ask that we modify or delete some or all of your personal information, we will retain your personal data if reasonably necessary to comply with our legal obligations (including law enforcement requests), meet regulatory requirements, resolve disputes, maintain security, prevent fraud and abuse, enforce our Terms of Use or fulfill any others requests from you (for example, to opt-out of further messages or for a copy of your data).

Reach Out reserves the right to maintain your information, including inferences made with your information after deletion of an account. We have no control of information you have shared with others through the Platform after you close your account or have asked to delete information or attempted to delete your account yourself. Your information and content you have shared may continue to be displayed in the services of others (for example, search engine results) until they refresh their cache.

Security and Protection

We implement industry-standard security safeguards designed to protect your data. These include using encryption for your data while it is being transmitted between your device or browser and our servers.

However, given the nature of communications and information technology, and that the use of the internet has inherent risks, although we regularly monitor for possible vulnerabilities and attack, we cannot warrant or guarantee that information provided to us through the Platform or stored in our systems or otherwise will be absolutely free from unauthorized intrusion by others, nor can we warrant or guarantee that such data may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. In the event of any theft, misuse, sale, or loss of data outside of the control of Reach Out, we will not be held liable for damages either material or perceived.

Processing of Data

We will only collect and process personal data about you where we have lawful bases. Lawful bases include consent (where you have given consent), contract (where processing is necessary for the performance of a contract with you (such as providing the Platform and Platform functionality you request and acting in accordance with this Privacy Policy and our Terms of Use) and other legitimate interests. Such legitimate interests include protection to you, us and other Members and third parties, to comply with applicable law, to enable and administer our business, to manage corporate transactions, to generally understand and improve our business and user relationships, and to enable us and other users of the Platform to connect with you to exchange information, provided that the foregoing adequately protects your rights and freedoms.

Where we rely on your consent to process your personal data, you have the right to withdraw or decline your consent at any time and where we rely on legitimate interests, you have the right to object. If you have any questions about the lawful bases upon which we collect and use your personal data, please contact us at

Users From Outside the United States

The Platform is offered in and from Texas within the United States and your use of the Platform and this Privacy Policy is governed by the laws of the United States and the State of Texas. If you are using the Platform from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located, and our central database is operated. Nevertheless, the data protection and other laws of the State of Texas, the United States, and other countries might not be as comprehensive as those in your country.

Changes to Our Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices. We will post any changes to our Privacy Policy on this page. If we make material changes to how we treat our users’ personal information, we will provide a notice that the Privacy Policy has been updated. The date the Privacy Policy was last modified is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting this Privacy Policy to check for any changes.

Members Under the Age of 18

We assume that all Members are over the age of 18. We do not collect personal information from any person we actually know is under the age of 18.

Contact Information

To ask questions or comment about this Privacy Policy and our privacy practices, you may contact us at: Reach Out Youth Solutions, PO Box 270836, Flower Mound, TX 75027, or at

JFYM Online Platform is part of Reach Out Ministries, Inc. © 2021 Reach Out Ministries, Inc. All rights reserved.